Program Director at Collective Impact (view all jobs) San Francisco, CA 94115 Job Type: Full-Time, 37.5 hours / week Salary: $79,000 - $87,000, DOE Reports to: Executive Director, Collective Impact
The Organization: Collective Impact – Founded in 2007, Collective Impact’s mission is to provide youth, families, and programs with the tools and resources they need to succeed. We believe that we are all connected and if we work together we can develop critical solutions to the issues facing our community. Based out of the historic Ella Hill Hutch Community Center in the Western Addition, Collective Impact serves as an anchor institution and a safe haven for children, youth and families. We are an incubator for community-based organizations and provide the expertise and resources they need so their developing programs can flourish. Through all of our work and the programs we serve, we improve the lives of over 3,000 people every year. The Program: Magic Zone – We provide services for “K to TAY (Transitional Age Youth 18-24)” with the goal of improving the personal and academic assets of each participant. Academic support services include homework assistance, tutoring, goal setting and general guidance about how to navigate the school system. Enrichment programming supports personal skills development in areas of responsibility and self-advocacy. This holistic programming introduces youth to new skills and passions, such as technology, arts, health, cooking, writing, and sports. A “Community Engineer” framework is also interwoven throughout program, which provides a deeper understanding of their needs, individualizes support, and facilitates the development of trusting relationships. Additionally, the TAY cohort is engaged in internships and workforce related skill building, such as resume writing, job preparation, and mock interviewing. The Job: Program Director – This new Program Director role is an extraordinary opportunity for an individual with experience in program and team management skills to develop our growing organization. This trusted employee will be responsible for implementing, overseeing, and evaluating of the program. The specific duties include program development and management, prudent fiscal management, managing program staff, facilitating professional development trainings, and collaborations with key partners. The Director will provide a safe, nurturing, and well-supervised program. Overall, this person will be directly responsible for creating a positive, fun, learning atmosphere.
Cultivate new and existing relationships with the community we serve with the goal of ensuring sufficient space and resources, and access to services
Develop and implement strategies that will maximize the synergies among program areas and services we can provide to children, youth, families, and the community
Develop and implement a system to evaluate the skill, experience, and professional development all staff
Implement a professional development program to address employee experience and skill gaps
Work with staff to develop objective performance measurements across all sites, to ensure consistent, high-quality evaluation and goal setting for all employees
Instill a sense of accountability among team members by modeling tight oversight of individual and organization performance standards
Recruit, hire, and oversee training and orientation of all staff members
Create, implement, and oversee fun, engaging, and developmentally appropriate program curriculum for K-TAY activities in the areas of social justice, goal-setting, character development, project based learning, STREAM, fitness and recreation, academics/enrichment, workforce development, and educational attainment.
Communicates with administration, staff, parents, and school administration on a regular basis.
Develop rapport, build relationships, and communicate effectively with collaborative partners (such as DCYF, OEWD, HRC, SFUSD, USTA, USF) faculty, staff and families.
Ability to lead and supervise activities, monitor behavior, oversee curriculum activities, make programmatic changes when necessary, and perform housekeeping responsibilities.
Assists in marketing of programs for growth and retention via website, social media, newsletter, and other such opportunities.
Program Operational Management
Supervise, train, mentor, coach, and manage all program staff, students and volunteers in the program at the site. Provide monthly goals to support site staff as contribution to professional development in line with the objectives, policies, and procedures of the organization.
Oversee comprehensive student and volunteer records. Manage overall collection of program data, provide reports for contract compliance, and assist with administrative support. Run data and demographic reports to support grant applications, as needed.
Immediately report and document any and all injuries or incidents; notify administration and parents, as defined in policies and procedures.
Lead program orientations, professional development trainings, reflections, & generally supervising and supporting opportunities.
Attend service fairs and other recruitment events on behalf of the organization.
Maintain site safety, maintain regularly scheduled safety checks and drills.
Observe staff and member behavior, assess its appropriateness and apply the appropriate behavior management technique, positive redirection, or corrective action as necessary in order to support positive behavior choices.
Using the existing balanced score card and program dashboard; establish consistent, objective program performance standards of accountability
Use technology as a data collection and reporting tool as well as a staff management tool to develop and implement program evaluation systems
Bachelor’s Degree in Child Development, or related field, MSW preferred
At least 5 years of experience in a program management role
Quick learner and someone who takes initiative without always needing direction
Constantly identifies areas of priority, roll-up your sleeves to execute, figure out if it can be scaled, and then set up a system to scale it
Demonstrated success developing and evaluating program models, selecting and successfully operationalizing innovative programs
Strong project management skills managing complex, multimillion dollar, multifaceted projects resulting in measurable successes and program growth
Experience having worked with a high-performance, collaborative, constructive peer groups
Strength in hiring, recruiting, managing, developing, coaching, and retaining individuals and teams, empowering them to elevate their levels of responsibility, span-of-control and performance
Deep understanding of employee performance improvement plans and corrective action policies
Demonstrated results in managing through complex systems and personalities as well as proven experience negotiating win-win agreements
Ability to produce high quality work and written materials needing minimal editing
Personal qualities of integrity, credibility, and a commitment to and passion for our mission
Demonstrated ability to utilize de-escalation techniques that align with the trauma informed care model as part of intervention strategy for working with participants in crisis who are responding to triggers/stressors and/or demonstrating early indicators of distress
Demonstrated cultural responsiveness in working with diverse families and communities
Must have access to dependable transportation and personal car insurance that meets the minimum liability coverage required for position if driving for work or transporting participants unless using agency vehicle
Clean driving record; current CA Driver’s License or ability to obtain within 10 days after hire
Collective Impact is an equal opportunity employer and is committed to providing equal opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, sex, age, marital status, familial status, sexual orientation, disability, political affiliation, family responsibilities, gender identity or expression, pregnancy, military status, or any other characteristic protected under federal, state or local law. People of color and women of all backgrounds are encouraged to apply.